There is a wealth of powerful, compelling evidence for working 'the LiA way'.

There are many examples of outcomes that LiA has helped Trusts to deliver across just about all acute services including: stroke care, elderly care, paediatrics, hospital at night, cardiology, maternity, ophthalmology, orthopaedics, diabetes, imaging, pharmacy… and many more. It has also been used to engage all the right people - across the usual boundaries - around: vision and values, the financial challenge, quality of referrals, demand management, discharge planning, quality priorities, and other critical challenges.

Outcomes include: improved clinical outcomes, transition to a 24/7 service, reduction in waiting times for patients, improvements to the environment, reduction in mortality rates, impact on staff morale and sickness, shift in leadership style and culture … and many more.

There is also typically a positive impact on National Staff Survey results. Here is an example of the shift at one Trust over four years:

2007 2008 2009 2010
Senior Managers encourage staff to suggest new ideas for improving services 25% 39% 45% 45%
Communication between senior management and staff is effective 21% 27% 32% 34%
Senior Managers here try to involve staff on important decisions 21% 29% 34% 36%
Care of Patients is my Trust's top priority 45% 55% 63% 62%
I would recommend my Trust as a place to work - 52% 58% 58%
I know how my role contributes to what the Trust is trying to achieve - 54% 65% -
My Trust communicates clearly with staff about what it is trying to achieve - 56% 64% -

Use the links below to see a powerful story, short films made about local LiA work, a cross-system newsletter announcing clinically-led actions, news of an national award, press articles and reference materials. You can also see more about specific LiA results on our Optimise website at www.optimiselimited.co.uk

Local stories

Articles and reference materials