An invitation to all healthcare organisations...
The 'Hello my name is...' campaign was created by Dr Kate Granger, a young, terminally ill, hospital consultant from Yorkshire who works in elderly care, to improve the patient experience not only here in the UK, but across the world.
The campaign is simple - reminding staff to go back to basics and introduce themselves to patients properly. Kate talks about this as "the first rung on the ladder to providing compassionate care" and sees it as the start of making a vital human connection, helping patients to relax, and building trust. Feedback from patients across the country shows how vital this is to them, saying that the smallest things make the biggest difference.
January 2015Download Slide pack of ideas
April 2015Download Slide pack of ideas
'Mass launch across the UK' - download here
More than 100 NHS organisations – comprising more than 500,000 staff who between them care for millions of patients – have joined a massive movement launched by a terminally ill doctor from the north of England. The collective, ‘big bang’ launch happened on 2nd February 2015...