Results from 100+ organisations speak for themselves

1

Quality and Safety of Care

25% reduction in Acute Kidney Injury mortality rates

40% reduction in surgical site infections rate

Time to transition young mental health patients down by 83%

40% reduction in the use of catheters for patients

Public health nurses reduce physio wait 48 to 12 weeks

2

Staff Engagement

+17%. I feel valued for the contribution I make and the work I do

+20%: Providing high quality services to patients/service users

+13%: Day-to-day frustrations being resolved

+20%: Communication between leaders and staff

+19%: Culture of staff contributing to changes

3

Operational Performance

£5million + £3million savings on agency spend over 2 years

Nurse vacancy down 10.19% to 8.67%, sickness 6% to 4.3%

80% trauma theatre lists starting on time up from 30%

15% Outpatient reduction in patient ‘Did Not Attends’

From ‘Inadequate’ to ‘Good’ CQC rating in 2 years

© Copyright Listening into Action 2018