Empower Your Workforce
Unleash the ideas and energy of your staff to improve patient care
A Proven Approach
Listening into Action (LiA) was developed with sponsorship from NHS England and input from more than 100,000 leaders and staff at all levels. It has been adopted by more than 100 NHS Trusts with outstanding results, and improves every year based on continuous learning. It provides Clinical and Operational Leadership Teams with a simple, intuitive 12-Month Framework and Step-by-Step Methodology to improve organisational performance through the direct involvement of your amazing, talented people.
The impact has been well documented by NHS England, CQC, The King's Fund, the Health Service Journal and many others.
Be The Change
The NHS employs 1.4 million people who impact the lives of millions of patients every day. Staff say that up to 70% of their personal energy at work is lost due to ineffective processes, not feeling valued, poor leadership, and avoidable day-to-day frustrations. Imagine getting this back!
Our Process
Based on a proven 12 month journey and personally led by the CEO and clinical leaders, LiA systematically engages and empowers staff on widespread basis...
Measurable Impact
From the very beginning, you will see staff-driven results including visible Quick Wins and LiA Pioneer Teams leading changes they know matter...