Empower Your Workforce

Unleash the ideas and energy of your staff to improve patient care

A Proven Approach

Listening into Action (LiA) was developed with sponsorship from NHS England and has been adopted by more than 100 NHS Trusts with oustanding results. It is about...

The impact has been well documented by NHS England, CQC, The King's Fund, the Health Service Journal and many others.

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Be The Change

The NHS employs 1.4 million people who impact the lives of millions of patients every day. Staff say that up to 70% of their personal energy at work is lost due to ineffective processes, not feeling valued, poor leadership, and avoidable day-to-day frustrations. Imagine getting this back!

Our Process

Based on a proven 12 month journey and personally led by the CEO and clinical leaders, LiA systematically engages and empowers staff on widespread basis...

Measurable Impact

From the very beginning, you will see staff-driven results including visible Quick Wins and LiA Pioneer Teams leading changes they know matter...

We support you to lead this for yourselves, so it is locally-owned and embeds as 'the way we do things around here'.