Measurable Impact
Staff engagement is not 'soft stuff', it is what delivers the 'hard stuff'. This is why LiA has always been about outcomes and results - or why bother?
Patient Care

1000s of stories of staff-led improvements to quality, safety and experience
Staff Happiness

'Feeling valued' up 140%, with a 26% uplift in key National Staff Survey Questions
Leadership

Significant uplift in Top 100+ leaders' confidence in the Trust
Culture

A fundamental shift powered by a 'can-do' attitude and energised people
Efficiency

Eliminating day-to-day frustrations, fixing processes, cutting bureaucracy
Organisation

More than 50% of Trusts up a rating at their next inspection
Chief Executives Who Have Led Listening into Action

“This was a powerful catalyst for us, resulting in the biggest ever National Staff Survey improvements seen in the UK”

“We’re growing a social movement in the hospital, it’s an exciting journey to be on”

“Hannah is an inspirational coach, not just to our frontline teams but also to the senior leadership team”

“This has been a truly fundamental element of our transformation over the last two years”

“This is one of the best things we have ever done”

“This was a key factor in achieving our Outstanding rating”

“The best change approach in healthcare today”

“Events to showcase the impact made by clinical teams have been the best days of my career”